meralvion™ is owned and operated by Shanghai Huoketong Technology Co., Ltd.

By accessing meralvion.com, creating an account, or placing an order, you agree to these Terms and Conditions and to the store policies applicable to your purchase.

If you do not agree with these Terms, please do not use the website or submit an order.

To make a purchase, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.

If you have not reached the applicable legal age, the store should be used only with the involvement and permission of a parent or legal guardian.

If account functionality is available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

Please contact us promptly if you believe your account has been accessed or used without authorization.

We make reasonable efforts to present product descriptions, photographs, specifications, colors, materials, dimensions, pricing, and availability accurately.

Because screen settings, lighting, production batches, packaging updates, and manufacturing tolerances may vary, the appearance of a product may differ slightly from online images.

Submitting an order does not automatically mean that the order has been accepted. We may review payment authorization, inventory availability, shipping information, and order details before fulfillment.

We may cancel or decline an order where inventory is unavailable, payment cannot be verified, information appears inaccurate, or fulfillment is not reasonably possible.

Prices displayed on the website are shown in the currency presented during checkout unless otherwise stated.

Your complete order total, including applicable shipping charges, taxes, discounts, or other charges, will be displayed before payment is submitted.

Orders are processed and delivered according to our Shipping Policy. Processing time and carrier transit time are separate periods.

Delivery estimates are not guaranteed arrival dates and may be affected by carrier disruptions, weather, holidays, customs procedures, remote destinations, or circumstances outside our reasonable control.

Eligible products may be returned in accordance with our Return & Refund Policy. Customers should contact service@meralvion.com before sending any item back.

Approved refunds are returned to the original payment method whenever reasonably possible.

Promotional offers, discount codes, bundles, and limited-time campaigns may be subject to additional conditions. Unless stated otherwise, promotional offers cannot be combined.

We may correct or cancel a promotion if an obvious technical, pricing, or publication error occurs.

Website information may occasionally contain typographical, pricing, inventory, or technical errors. We may correct such information and update product availability when necessary.

To the maximum extent permitted by applicable law, meralvion™ and its operator are not responsible for indirect, incidental, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

We may revise these Terms when our store practices, services, legal obligations, or operational requirements change. The updated version will be published on this page with a revised update date.

Questions regarding these Terms and Conditions may be sent to service@meralvion.com or raised by phone at 19925209490.

Customer service hours: 8:00 AM – 10:00 PM Daily.